Frequently Asked Questions
Everything you need to know about shopping with Access Denied.
How long does shipping take for new drops?
Standard shipping typically takes 3-7 business days. For limited edition drops, processing may take up to 10 business days due to high demand.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that certain exclusive collaborations are final sale.
How do I know which size to order?
Each product page features a detailed size guide. Our silhouettes often feature an oversized, streetwear fit, so we recommend sizing down if you prefer a more tailored look.
Do you ship internationally?
Yes, Access Denied ships worldwide. International delivery times vary by location, and customs duties may apply depending on your country's regulations.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your products sustainably made?
We are committed to ethical manufacturing. Our garments are produced in small batches to reduce waste, using high-quality materials designed for longevity.